This Privacy Policy explains how Moss Plum Insurance processes personal data when you use mossplumivory.boats or contact us about insurance selection services for retirees.
Where GDPR applies, we process personal data on a lawful basis such as consent, performance of a contract or pre-contractual steps, compliance with legal obligations, or our legitimate interests. We limit processing to what is relevant for the service and handle special category data only where permitted by law and necessary for the stated purpose.
If GDPR applies to your data, you may have the right to access, rectify, erase, restrict, or object to certain processing, and to request data portability where applicable. Where processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing. You may also lodge a complaint with a competent supervisory authority.
We use personal data to respond to enquiries, assess insurance preferences, provide information about selection options, manage communications, operate and secure the website, improve site performance, maintain records, and meet legal or regulatory obligations. We may also use data to prevent misuse, detect fraud, and support internal administration.
We may share personal data with trusted service providers that support website hosting, security, analytics, communications, and administrative operations. Where we work with insurance-related partners or intermediaries, data is shared only as needed to respond to your enquiry or support the selection process. These recipients are expected to use the data only for the agreed purpose and to protect it appropriately.
We may disclose personal data where necessary to comply with applicable law, lawful requests from public authorities, court orders, or other legal processes. We may also share information to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of our business, users, or others.
Data handling overview
We may process identification details, contact details, age or retirement-related information, insurance preferences, communication records, technical identifiers, and any information you choose to include in forms or messages. Where relevant, we may also process limited information about your browsing activity on the site and your interaction with our content.
We receive personal data directly from you when you complete forms, send messages, or request information. We also collect certain data automatically through the website, such as device information, log data, and cookie-related information. In some cases, we may receive information from service providers that support the operation of the site.
The site may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent. Where required, non-essential cookies are used only in accordance with applicable consent rules.
You may block or delete cookies through your browser settings. If the site provides a cookie preference tool, you may use it to manage non-essential cookies. Some cookies are necessary for the site to function properly, and disabling them may affect performance or availability of certain features.
Subject to applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, or ask for restriction of processing. You may also have the right to receive a copy of certain data in a portable format. Some requests may not be granted where we must keep information for legal, security, or contractual reasons.
To exercise your rights, submit a clear request using the contact details in this policy and describe the data or right concerned. We may ask for information needed to verify your identity and to locate the relevant records. We will respond within the period required by applicable law and will explain any refusal or limitation where relevant.
We retain personal data for the period needed to provide the requested service, manage our relationship with you, meet legal and accounting obligations, resolve disputes, and maintain security records. When data is no longer required, we delete it or anonymise it, unless a longer retention period is required or permitted by law.
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or the services we provide. The revised version will apply from the date it is published on the site unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it.
